Office Administrator (Denver)

Overall Expectations and Service Levels:

The Office Administrator plays a crucial role in the client’s experience at Frontier.  The Office Admin is the first point of contact for Frontier.  As such, it’s critical that the Office Admin be polite and responsive to all client requests and expectations immediately.  We rely heavily on the Office Admin to assist with administrative tasks and expect the Office Admin to be reliable and to place extreme attention on detail and accuracy.

Key High-Level Expectations Include:

  • Clients visiting our offices should be greeted by the Office Admin by name and with a friendly demeanor.  The Office Admin’s attitude will greatly affect the client’s experience with Frontier on that day.  The Office Admin needs to be dressed professionally and maintain a high level of professionalism at all times. 
  • Office Admin has overall responsibility for the state of the Frontier office, including cleanliness, repair, neatness, and preparedness for client visits.
  • Answer calls from the main line and routes to the appropriate team member.
  • Office Admin is responsible for compiling and managing the supply budget and inventory for their office.
  • Handle and process all mail, UPS packages and client checks.
  • Responsible for processing tax returns
  • Support Advisors and Client Service professionals as requested
  • Liaise with building management.

 

Position Requirements:

  • 1-2 years of administrative experience in a corporate setting
  • Professional demeanor and appearance
  • Strong attention to detail and accuracy
  • Exceptional interpersonal skills; ability to build relationships with diverse personalities
  • Strong organizational and time management skills, with the ability to multi-task and prioritize duties
  • Excellent communication skills
  • Dynamic team player; eager to jump in and help wherever is needed
  • Advanced Proficiency in MS Office Suite; CRM experience is a plus

 

* Hourly, Part-Time Position (28 hours/week)

* Please send your resume to info@frontierwealth.com

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